Management and Marketing in Memory Institutions
or from managing individuals to managing large organisations
Taught by: doc. PhDr. Jan Dolák, PhD.
Form of teaching: lecture
ECTS: 4
Objective:
The student will gain a basic overview of the management of memory organizations and their management and marketing. The student will learn how to manage organizations, groups and individuals. The student will gain a basic overview of the current legislation. The aim is also to cover the basics of planning, organising, leading and controlling, where the theory is presented with a number of concrete examples. Introduction to marketing, and public relations, working with the visitor. Lessons are based on the theory of the field and many practical examples.
Brief outline:
- Management of individuals, groups and entire organizations, legal and psychological aspects.
- Planning, organizing, leading, controlling.
- Financial plans, and budgets of contributory and budgetary organizations.
- Grant policy
- Working with the visitor. Visitor surveys.
- Security management
- Personnel management
- Principles of marketing and public relations
- Museum and the public
Graduation Requirements:
- The instructor will accept a maximum of 2 absences.
- Final sixty-minute quiz.
Recommended reading:
- AMBROSE, Timothy, PAINE, Crispin. Museum basics. 3rd ed. London: Routledge, 2012
- Dolák, Jan: Muzeologie pro nemuzeology. Bratislava, 2019.
- DOLÁK, Jan (et al.). Základy muzejní pedagogiky. Studijní texty. Brno: Moravské muzeum v Brně, 2014.
- JOHNOVÁ, Radka. Marketing kulturního dědictví a umění. Praha: Grada, 2008.
- KESNER, Ladislav: Marketing a management muzeí a památek. Praha: Grada, 2005.
- KOTLER, P.: Marketing management. 10. vyd. Praha: Grada Publishing, 2001.
- WAIDACHER, Friedrich: Príručka všeobecnej muzeológie. Bratislava: Slovenské národné muzeum, 1999.



